Return and Refund Policy
Last Updated: 03.08.2025
At Detoxora.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
Returns
- You may return most items within 30 days of delivery for a refund or exchange.
- Items must be returned in their original condition, unused, and in the original packaging.
- Certain products (such as digital downloads or personalized items) may not be eligible for return—please check the product description.
How to Return
- Contact us at info@detoxora.com to request a return authorization.
- Please include your order number and reason for return.
- We will provide instructions on how and where to send your return.
- You are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days back to your original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
Exchanges
- If you wish to exchange an item for a different product, please follow the return process and place a new order.
- Exchanges are subject to product availability.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us immediately at info@detoxora.com with photos of the product and packaging.
- We will arrange a replacement or full refund at no additional cost to you.
Questions?
If you have any questions about returns or refunds, please contact us at info@detoxora.com.