Terms & conditions
Last Updated: 03.08.2025
1. Introduction
Welcome to Detoxora.com (“we,” “us,” “our,” or the “Site”), an online store dedicated to helping you organize your physical and digital spaces, reduce stress, and increase productivity.
By accessing or using our Site and purchasing our digital products, you agree to be bound by these Terms and Conditions (“Terms”), together with our Privacy Policy and, if applicable, our Refund & Returns Policy.
If you do not agree to these Terms, please do not use our Site.
2. Eligibility and Use of the Site
- You must be at least 18 years old or the legal age of majority in your jurisdiction to purchase products.
- You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Site.
- You are responsible for maintaining the confidentiality of your account details and for all activity under your account.
3. Products
- Digital Products: We primarily sell downloadable and streaming digital content (such as templates, guides, planners, and organizational tools).
- Accuracy of Information: We make reasonable efforts to ensure product descriptions and content are accurate, but we cannot guarantee that all information is error-free, complete, or current.
- Availability: All products are subject to availability, and we reserve the right to modify, discontinue, or remove items without notice.
4. Orders and Payments
- By placing an order, you agree that all information provided is true, accurate, and complete.
- Prices are shown in Euro, but can be changed to other available currencies
- Payment must be made at the time of purchase using the available secure payment methods.
- Once payment is confirmed, you will receive access to the purchased digital products, typically via email or account download.
5. Delivery of Digital Content & Consumer Rights
- Immediate Access: Digital products are delivered electronically, and access is usually granted immediately after purchase.
- Right of Withdrawal: Under EU law, consumers generally have a 14-day withdrawal period for online purchases. However, this right does not apply to digital content once downloading or streaming has begun, provided you have given your express prior consent and acknowledged that you lose your right of withdrawal.
- By completing a purchase, you agree that delivery of the digital product begins immediately and that you thereby waive your right of withdrawal.
6. Refunds
- Refunds are generally not available once a digital product has been accessed or downloaded, unless required by law (e.g., if the product is defective or not as described).
- If you experience technical issues accessing your purchase, please contact us, and we will make reasonable efforts to resolve the issue.
7. Intellectual Property
- All content on Detoxora.com, including digital products, text, graphics, logos, images, and software, is owned by Detoxora or its licensors and is protected under copyright, trademark, and other intellectual property laws.
- You are granted a non-exclusive, non-transferable, revocable license to use purchased digital products for personal use only, unless otherwise stated.
- Redistribution, resale, or commercial use of our digital products without permission is strictly prohibited.
8. Limitation of Liability
- To the maximum extent permitted by law, Detoxora.com and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
- Nothing in these Terms shall limit liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under applicable law.
9. Data Protection and Privacy
- Your personal data will be processed in accordance with our Privacy Policy, in compliance with the EU General Data Protection Regulation (GDPR).
- You have rights under GDPR, including the right to access, correct, and delete your data.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the Site. Your continued use of the Site after such changes constitutes acceptance of the updated Terms.
11. Governing Law and Dispute Resolution
- These Terms shall be governed by the laws of the United Kingdom, without prejudice to any mandatory consumer protection rights under the law of your country of residence.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@detoxora.com